5 good reasons to work with Cyber Informatics
Every IT company claims to be an expert but it's not just about what you know.If you're looking for a new IT partner, you're probably tired of reading about expertise in this and super knowledge of that.
We think there's more to IT support than bits and bytes.
Here are 5 things that we think make Cyber Informatics a little bit special...
1- Our People
It takes a special sort of IT expert to work at Cyber Informatics.Our support team are hand-picked, not just for their IT expertise, but for the personalities they bring to the job. We take pride in being friendly, approachable and patient. We communicate clearly and treat customers like friends, with respect, openness and honesty.
First and foremost, we're a people business.
2- Our Approach
Partnership is the key to the way we do things.We strive to create long-lasting relationships built on a foundation of trust and openness and while we go out of our way to keep our partners happy, we're not 'yes men'. If something's not right for a client, we'll say so.
It's a no-nonsense approach to ensure that you get the best possible value.We'll work hard to become a trusted member of your team.
3- Our Values
Two key values guide the way we work - transparency and accountability.We like our customers to understand the work we do. That's why we avoid jargon and tech speak. We like our customers to understand what they're paying us for.
That's why we provide regular feedback and detailed reporting.We make it easy for our customers to monitor our performance.We'll be clear about what we do and how we do it.
4- Our Dedication
'Good enough' isn't good enough at Cyber Informatics.
We work hard to ensure our customers are delighted with the services we provide. That's why we continually go the extra mile to make them happy, it's why we proactively monitor their systems to resolve issues before they arise.
That's why we regularly achieve 10/10 ratings on our customer scorecards.We'll be with you all the way.
5- Our Expertise
The IT expertise goes without saying, but we'll say it anyway...We've worked hard over the years to build a dedicated and multi-skilled team.
We're as comfortable with complex Linux installations as we are with setting up the office printer. We're can do wonders with Windows, servers, phones and networks, we're magnificent with Macs.
We'll be your very own IT department at the end of the phone.